Job Description

Company Description We are seeking a highly organized and professional Medical Receptionist/Scheduler to join our Integrated Dermatology practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires familiarity with electronic health records (EHR) systems, medical terminology, and scheduling appointments for all providers in the practice. Experience with various EMR systems is highly desirable. Medical office experience is preferred to enhance patient communication and support diverse patient needs. Job Description GreetingPatients : Ensuring a warm and welcoming environment for patients as they arrive at the medical facility. Check-in and check-out patients;provide smooth patient flow;utilize excellent customer service skills. Collecting co-pays and past duepatient balances. SchedulingAppointments : Manage the appointment calendar by scheduling, rescheduling and canceling patient appointments, confirming appointments, validating insurance referrals, scheduling appointments specifically tailored to each provider in EHR. HandlingCommunications : Answering multi-phone system lines, handling general patient inquiries, tasking voicemail messages as scheduled in assignment rotation, correspondingwith other staffmembers, providers and practicemanagerin a positive professional manner, excellent communicationskillsamust. ManagingPatientRecords : Maintain accurate and up-to-datepatient recordsin EHR,ensuring confidentialityand privacy,including HIPPAandOSHAguidelines,scanningdocuments into our electronic medical record health system, collectingco-pays and balances, updatingpatientdemographic andinsuranceinformationas needed, verifyinsuranceeligibilityusing online portals. AdministrativeDuties : Perform clerical tasks, preciseattention to detail, scanning documents into EHR, tasking eFax and referral queue rotation, inventory office supplies and provideothergeneral administrative dutiesasneededbypractice. OrganizationalAbilities : Strongorganizational skills to manage multiple tasks,keep working environment cleanand organized. Able toperformsuccessfully under pressure during high patient volume anddemand. TechnicalProficiency : Familiarity with utilizing electronic medical health record systemsandbasic computer software. Qualifications Proficiency in EMR/EHR systems or similar platforms. Strong knowledge of medical terminology, insurance coordination Experience with insurance verification processes and RTE (real time eligibility). Excellent organizational skillswith attention to detailin documentation review and data entry. Effective communication skillswith professional phone etiquetteand a compassionate point of view. Familiarity with medical office system software. Competency in Microsoft OfficeSuite (Word, Excel, Search Engine) and basic computer skills for administrative support tasks. Ability to handle multiple priorities efficientlyin a fast‑paced healthcare environment. Prior medical office experienceis preferred to ensureseamless integration into our team. This position offers an opportunity to work in a dynamic healthcare setting where your administrative expertise directly contributes to quality patient care. We value professionalism, attention to detail, and excellent customer service skills in all our team members. JobType : Shift availability: Full‑time: Monday‑Friday, 8:30am‑5:00pmay Day Shift(Required) WorkLocation:Inperson Pay range: $20-23/hr Benefits: 401(k) Dental insurance Vision insurance Health insurance Health savings account Life insurance On-the-job training PTO, Holiday paid time off Referral program incentive Short- and Long-term disability Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr

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